Frequently Asked Questions

How do The Best Pillow work?

The Best Pillow is a consortium of consumer advocacy specialists who have combined their expertise from diverse industries to aid consumers in making informed shopping choices. Our team is guided by a core mission: to assist readers worldwide in making informed shopping decisions by providing objective, comprehensive, and reliable evaluations, comparisons, and buying guides for the latest products available online.

How can I reach you?

You can contact us:

Our email address: hello@the-best-pillow.com

Via contact form on our Contact Us page

Can I alter an order that has already been made?

Regrettably, the policies regarding orders, shipping, returns, and warranties are solely determined by the individual store from which the product was purchased. As a review and comparison website, we do not have control over these aspects, as they can vary significantly from one store to another. We strongly advise reaching out to the official store where the product or service was purchased for assistance.

However, if you require our assistance, please feel free to contact us through the Contact Us page. Please note that our response time typically ranges from 3 to 5 business days.

Can you give my product a review?

At The Best Pillow, we adhere to a strict policy of not accepting unsolicited products for review. Our product selection process is exclusively driven by reader interest. Should you have information on top products or services in the market, please don't hesitate to reach out to us via email at hello@the-best-pillow.com. However, it's important to note that our team retains the sole discretion to determine whether a product or service aligns with the interests of our audience.

Occasionally, reviews may not meet our expectations and fail to deliver on promises made by the seller or service provider. In such cases, our editorial policy remains steadfast. We staunchly reject take-down requests, and any attempt at bribery is strictly prohibited. Maintaining the integrity and trustworthiness of our reviews is paramount, and we uphold these principles with utmost diligence.

What should I do if I'm dissatisfied with my order?

The resolution of issues regarding products or services acquired depends on the policies and practices of the specific retailer from which the item was obtained. At our core, we endorse businesses that prioritize and value the opinions and satisfaction of their customers. Therefore, if you find yourself facing any concerns or inquiries, we highly recommend reaching out to the respective business directly. They are equipped to provide tailored guidance and assistance tailored to your specific situation.

However, should you require additional support or have difficulty navigating the process, please do not hesitate to reach out to us through our Contact Us page.

Our team is dedicated to providing assistance and guidance wherever possible. Rest assured, we endeavor to respond to all inquiries within a timely manner, typically within 3 to 5 business days. Your satisfaction and confidence in your purchases are of utmost importance to us, and we are committed to ensuring your experience is as smooth and satisfactory as possible.

How do you generate income?

The links provided by The Best Pillow are known as "affiliate links," which means that if you click on them and make a qualifying purchase, we will earn a small affiliate commission. However, it's important to note that regardless of this, our team is committed to offering recommendations only for goods or services that we truly believe will be beneficial to our readers. We want to assure you that our recommendations are always based on the quality of the products, and as a result, we uphold our fundamental principles of prioritizing readership, impartiality, independence, honesty, thorough research, and rigorous testing.

Have you have any gift cards?

Regrettably, we do not offer gift cards at this time. We apologize for any inconvenience this may cause.